Frequently Asked Questions
Everything you need to know about shopping with Diamond Furniture.
What are your delivery options and timelines?
We offer standard white-glove delivery for all large furniture items. Delivery typically takes 7-14 business days depending on your location. You will receive a tracking link and a scheduled delivery window once your order leaves our warehouse.
Do you offer assembly services for your furniture?
Yes, our white-glove delivery service includes professional assembly and placement in your room of choice. Our team will also remove all packaging materials and debris before they leave.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Furniture must be in its original condition. Please note that a 15% restocking fee may apply to large items, and custom-made or 'Final Sale' pieces are non-returnable.
What kind of warranty comes with Diamond Furniture products?
All of our furniture pieces come with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship. We also offer extended protection plans for accidental stains and damage.
Can I request fabric swatches before making a purchase?
Absolutely. We understand the importance of texture and color in your home. You can order up to five fabric or leather swatches for free through our 'Request a Swatch' page to ensure the perfect match for your space.
Do you offer financing or payment plans?
Yes, we partner with several financing providers to offer flexible monthly payment options. You can select your preferred financing method at checkout to spread the cost of your purchase over time.